Your document, step by step.

Scan to your hands, in 12 steps

Each tile lights up in order. Watch one full pass.

The 12 steps in detail

The trust SiZA earns is in the parts most agents skip. Read it slowly.

1. 1

   You send us a scan

   Share a clear scan of the document on WhatsApp, the destination country, the purpose (work, study, family, business), and any deadline you are working against. No money moves at this stage.

2. 2

   We read the document, not just the request

   A senior team member reviews what you actually need. If the process you asked for is not right for the case, we say so plainly. No sugar coating. If a cheaper route works, we tell you.

3. 3

   We commit to a timeline and a cost

   Once the case is clear, we explain the required process, the timeline we commit to, and the cost. The timeline accounts for government, embassy, university, and courier dependencies we cannot control, and the schedule we can.

4. 4

   Customer ID and Document ID at intake

   When your original arrives, it is logged with a unique Customer ID and Document ID before anything else happens. Two customers with similar names, two degrees from the same university, two cases from the same state, none of them get swapped. This is the discipline that backs the "0 misplaced or mishandled" claim.

5. 5

   A printed checklist travels with your document

   Every document picks up a printed checklist at intake. Each handoff (Notary, State HRD, MEA, Chamber, embassy counter, translator) is a tick on that sheet, filled by the person doing the step. The sheet stays with the document its entire journey. This is what Six Sigma training looks like inside a documentation business.

6. 6

   Dedicated movement staff, waterproof packaging

   Documents do not move through Porter, Wefast, or Borzo. They move through tenured SiZA staff who are trained in document handling. Each leg is packed in waterproof material so Delhi rain at the Notary counter cannot mess twenty documents in one batch.

7. 7

   We submit, we follow up, we appear where we have to

   For routes where we can submit (Notary, SDM, MEA via authorised channels, Chamber of Commerce, embassies that allow agent submission), we submit. For routes where personal appearance is mandatory (Rajasthan, J&K, Himachal, Meghalaya, most of Uttarakhand, parts of Karnataka), we tell you, because nobody can appear for you and any agent who claims otherwise is lying.

8. 8

   WhatsApp and email updates at every stage

   You are not chasing us. We update you on WhatsApp or email when the document moves between stages. No black-box weeks.

9. 9

   Photos and videos before dispatch

   Once the work is complete, we share photos and videos of the stamps, the apostille sticker, the embassy seal, and the document condition before we courier anything back. You see the work, you see the document is in the same shape it arrived in.

10. 10

    Payment after the work is done

    You pay once the work is complete, not before. UPI, credit card, debit card, internet banking. No upfront full payment without a written quote.

11. 11

    Return through a reputed courier you choose

    We confirm your return address and your preferred courier (Blue Dart, DHL, FedEx, DTDC Premium, UPS). We pack the document the way it deserves and ship with a tracking number.

12. 12

    We close the case only after you have it in hand

    We track the return package and ask you to confirm receipt on WhatsApp. The case closes when you tell us the document is with you and undamaged. The majority of our customers come back through referrals. This step is why.

Before you courier anything